Total Customer Satisfaction
The Management team at MPI built the company around two key ideas:
- Create a trade only printer where employees would be free to perform their jobs to the best of their abilities using a management by objective philosophy, and…
- Develop systems, processes and resources around a “customer focused” business philosophy with the ultimate objective of “total customer satisfaction”.
The “Total Customer Satisfaction” philosophy has driven MPI to become one of the fastest growing printers in Canada. We do a number of things that distinguishes us from our peers.
Our “Do Whatever-It-Takes” Mentality
We care about our customers. We will do whatever-it-takes to get you what you need, when you need it and on budget.
Our Promise of Accountability
We do the right thing, each and every time. If there is ever an issue, we won’t point fingers, we will make it right.
Our strong relationship with key "suppliers"
Our strong relationships with key paper mills means we can deliver exceptionally large orders on very tight deadlines.
Our Cost-Effective Technologies
We have a complete range of print, bindery, and finishing technologies to do everything you need at a cost-effective price.
Our Integrated Work Flow System
Integrating web, sheet-fed, and digital print technologies ensures flexibility, rapid turn-around, and high quality print products.
Our Code of Ethics
As a trade only printer, we respect you, we protect your assets, and we work hard to earn your trust and loyalty.